Billing
Was RM600Was RM800RM250RM400a month
for 3 lines
RM1,500 paid every 6 months (RM250 × 6)Pay every month
- 3 WhatsApp lines included
- Each extra line
Was RM300RM150RM200 a month - Unlimited messages and account managers
An Extremely Smart WhatsApp Auto-Reply
Reply in minutes, not hours.
One WhatsApp inbox with auto replies, saved replies, AI suggested replies and broadcasts.
Used by teams all over Malaysia
The extremely smart AI that WhatsApps like Malaysians.
Toppie drafts. You tap Send.
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Drafts ready before you open the chat.
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Smarter every day, because you teach it.
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Replies like your best staff, the Malaysian way.
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Keyword replies answer 140,000+ chats a year.
Not just a CRM. Run your sales here.
All your sales orders, customers and chats are in ReplyBox. Ask Toppie how sales are doing and it answers from your own orders.
- Sales orders
- Customers
- Chats
Speak rojak, send clean.AI
Just talk to your computer. ReplyBox types out a clean message in Malay or English.
Every number, every staff, one inbox.
Inbox
- Chat Assignment
Give each chat one owner, so nobody says “I thought you replied”.
- Internal Notes
Leave notes for the team on any chat. Customers never see them.
- Chat Tags
Label chats by product, stage or branch, then filter in one tap.
- Customer Profile
Tap a name to see notes, tags and when they first messaged.
- Group Chats
Reply to WhatsApp groups from the same inbox, with sender names shown.
- Search
Find a chat by name or number, or search the message text.
Team
- Staff Access
Each staff member has their own login and sees only their own numbers.
- Works On Phone
Open it in your phone's browser. No app to install.
- Name On Replies
Every message shows which staff member sent it.
- Roles
Admin, Manager, Agent and Viewer roles are ready. Or create your own.
- Feels Like WhatsApp
Same bubbles, ticks and sounds. No need to train your staff.
Speed tools
- Message Flows
Set up a welcome or follow-up message once. Tap it and it sends step by step.
- Scheduled Messages
Write now, send later. It cancels itself if the customer replies first.
- Keyword Replies
Customer types “price” and your price reply goes out straight away.
- Voice Notes
Record and send a real WhatsApp voice note from the chat box.
- Keyboard Shortcuts
Jump to any chat and assign, tag or schedule from the keyboard.
AI
- Teach A RuleAdd-on
Write a rule in plain words. The next drafts follow it.
- Voice-Note TranscriptsAdd-on
Read a customer's voice note as text without playing it.
- Plus Suggested Replies and AI Voice Typing, shown above
Boss view
- Calls Log
WhatsApp calls for each number, with a red count of calls nobody has called back.
- Team LeaderboardAdd-on
Rank staff by sales, reply speed and customers answered, with monthly medals.
- Call Performance
See which number misses the most calls, and at what hour.
- Team Performance PackAdd-on
A “My day” page for each person, team boards and monthly medals.
- Connect Your Own SystemsAdd-on
We connect ReplyBox to your own orders or staff records.
The No. 1 app built for Malaysian businesses.
- 4.7 millionreplies a year, sent from ReplyBox
- 83%replied within one hour
- 98%of customers who write in get a reply
Starts from RM150 per line.
3 lines from RM250 a month · each extra line from RM150.
Sick of paying subscriptions? Own it outright.
Talk to usQuestions
Yes. ReplyBox replies to your customers on its own, day and night, the way your business talks.
Scan a QR code with each phone, like WhatsApp Web. Your numbers stay the same.
Yes. WhatsApp us and we'll set it up with you.
Customers can write in any language. The app itself is in English.
From RM150 per line. 6-month plan: RM250 a month for 3 lines, then RM150 a month per extra line. Monthly plan: RM400 a month for 3 lines, then RM200 a month per extra line. AI and custom builds are quoted add-ons.
