Billing
Was RM600Was RM800RM250RM400a month
for 3 lines
RM1,500 paid every 6 months (RM250 × 6)Pay every month
- 3 WhatsApp lines included
- Each extra line
Was RM300RM150RM200 a month - Unlimited messages and account managers
Starts from RM150 per line.
3 lines from RM250 a month · each extra line from RM150.
Every plan includes
- One inbox for every number
- See who is replying
- “Not replied” list
- Missed calls become chats
- Broadcast messages
- Saved replies
- Message flows
- Scheduled messages
- Assign chats to staff
- Internal notes customers never see
4.7 million replies a year are sent from ReplyBox Counted across all businesses using ReplyBox.
An extremely smart WhatsApp that replies better every day.
Two kinds of add-ons.
A feature is an add-on only when it uses AI, or when we build it for your company.
Add-on prices depend on how much AI your team uses or what we build for you, so we quote them after a short WhatsApp chat.
Uses AI
These use AI credits every time they run.
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Suggested Replies
Up to three draft replies wait above the chat box. You edit one and press Send. Includes Teach a rule and Check answers.
Ask for a quote
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AI Voice Typing
Speak mixed Malay and English, get a clean sentence in the chat box. Works on a computer (not on phones).
Ask for a quote
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Voice-Note Transcripts
Read a customer's voice note as text without playing it. Photos get a short description too.
Ask for a quote
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Ask Toppie
Built for your companyOur AI assistant: ask “How are sales this week?” and it answers from your own sales records.
Why an add-on: it uses AI and needs your own sales data.
Ask for a quote
Built for your company
We build these around your own sales and company data.
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Team Leaderboard
Your staff ranked by sales, with a top-three podium and company targets. We connect it to your own sales data.
Ask for a quote
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Team Performance Pack
A “My day” page for each person, boards for customers answered, reply speed, follow-ups and missed calls, and monthly medals. Works with the Team Leaderboard.
Ask for a quote
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We connect ReplyBox to your own systems
Your orders, jobs or staff records, shown beside the chat. We build the connection for your company.
Examples we run for our own teams: who is on duty today, beside the inbox; a coloured ring on a customer's photo that shows their order status; a checklist of what each customer has been told; and ordinary phone calls in the same call log.
Ask for a quote
Everything you get.
- = included in every plan
- Add-on= ask for a quote
Inbox
FeatureIncludedAdd-on
Shared team inboxIncluded
All your numbers in one listIncluded
“Not replied” listIncluded
Missed WhatsApp calls become chatsIncluded
Number tag on every chatIncluded
Several companies in one listIncluded
Move a chat to another numberIncluded
Warning when a number goes offlineIncluded
Start a chat with any phone numberIncluded
Longest wait first, with wait timeIncluded
Live count on every listIncluded
Calls tab with call-back countIncluded
Call performance by number and hourIncluded
Unread count on the browser tabIncluded
Desktop alerts and soundIncluded
Filters by number, staff or tagIncluded
Saved views, private or sharedIncluded
Pin, archive, mute, mark unreadIncluded
Several chats open as tabsIncluded
Read without blue ticksIncluded
Search chats and messagesIncluded
Keyboard shortcutsIncluded
Starred and pinned messagesIncluded
Phone-line calls in the call logAdd-onBuilt for your companyPart of We connect ReplyBox to your own systemsAdd-on
Messaging
FeatureIncludedAdd-on
Looks and sounds like WhatsAppIncluded
Photos, videos, files and audioIncluded
Voice notes: record, send, playIncluded
WhatsApp group chatsIncluded
Reply with a quoted messageIncluded
Bold, italic, lists and emojiIncluded
Send and view locationsIncluded
Share and open contact cardsIncluded
Forward messagesIncluded
Edit or delete a sent messageIncluded
Emoji reactionsIncluded
Real ticks, and resend if it failsIncluded
Typing indicators, both waysIncluded
Translate a messageIncluded
Unsent drafts are savedIncluded
View stickers, polls and albumsIncluded
Team
FeatureIncludedAdd-on
See who is replyingIncluded
Assign chats to staffIncluded
Name on every replyIncluded
Internal notes customers never seeIncluded
Coloured tags to filter byIncluded
“Assigned to Me” and “Unassigned”Included
Log of who did whatIncluded
Staff online dotIncluded
Update many chats at onceIncluded
@mention staff in a noteIncluded
Mark a note done or reopen itIncluded
WhatsApp Business labels as tagsIncluded
Customer profileIncluded
Customer profile photosIncluded
Contacts listIncluded
Export contacts (CSV)Included
Checklist of what a customer was toldAdd-onBuilt for your companyPart of We connect ReplyBox to your own systemsAdd-on
Speed tools
FeatureIncludedAdd-on
Broadcast to many customersIncluded
Saved replies: type “/” to pick oneIncluded
Message flows, built step by stepIncluded
Keyword repliesIncluded
Scheduled messages: send laterIncluded
Send to a tag, number or CSV listIncluded
Broadcast speed and sending hoursIncluded
Broadcast a file or a whole flowIncluded
Pause, resume or cancel a broadcastIncluded
Edit a saved reply before sendingIncluded
Customer's name filled inIncluded
Photos and files in saved repliesIncluded
Folders for replies and flowsIncluded
Flows that start on their ownIncluded
Flows that ask and waitIncluded
Waits between flow stepsIncluded
Cancel if the customer repliesIncluded
Bring your flows over from a file or a ChatDaddy exportIncluded
AI
FeatureIncludedAdd-on
Suggested replies: up to three draftsAdd-onUses AIPart of Suggested RepliesAdd-on
Teach a rule in plain wordsAdd-onUses AIPart of Suggested RepliesAdd-on
AI voice typing, on computerAdd-onUses AIPart of AI Voice TypingAdd-on
Voice-note transcriptsAdd-onUses AIPart of Voice-Note TranscriptsAdd-on
Ask Toppie sales questionsAdd-onUses AIBuilt for your companyPart of Ask ToppieAdd-on
Drafts ready before you open a chatAdd-onUses AIPart of Suggested RepliesAdd-on
Drafts split into short messagesAdd-onUses AIPart of Suggested RepliesAdd-on
Thumbs-up and “Better” feedbackAdd-onUses AIPart of Suggested RepliesAdd-on
“Check answers” review pageAdd-onUses AIPart of Suggested RepliesAdd-on
Photo descriptionsAdd-onUses AIPart of Voice-Note TranscriptsAdd-on
Boss view
FeatureIncludedAdd-on
Home page: who is still waitingIncluded
Broadcast resultsIncluded
Sales leaderboard with a podiumAdd-onBuilt for your companyPart of Team LeaderboardAdd-on
“My day” page for each personAdd-onBuilt for your companyPart of Team Performance PackAdd-on
Monthly medalsAdd-onBuilt for your companyPart of Team Performance PackAdd-on
Activity page for scheduled sendsIncluded
Company targetsAdd-onBuilt for your companyPart of Team LeaderboardAdd-on
Missed-calls rankingAdd-onBuilt for your companyPart of Team Performance PackAdd-on
Reach, speed and follow-up boardsAdd-onBuilt for your companyPart of Team Performance PackAdd-on
“Follow up first” listAdd-onBuilt for your companyPart of Team Performance PackAdd-on
Setup and access
FeatureIncludedAdd-on
Connect a number by QR codeIncluded
Own login for every staff memberIncluded
Roles: Admin, Manager, Agent, ViewerIncluded
Limit staff to certain numbersIncluded
Works in your phone's browserIncluded
Recent chats load after connectingIncluded
Move a number to another companyIncluded
Invite by email or linkIncluded
Custom rolesIncluded
Per-person accessIncluded
Several companies, one loginIncluded
Password reset by emailIncluded
Encrypted storageIncluded
Add to your phone's home screenIncluded
Light or dark modeIncluded
Chat wallpaper and text sizeIncluded
“What's new” videosIncluded
Report a problem in the appIncluded
Setup checklistIncluded
Downloads: contacts, sends and flowsIncluded
Connected to your own systemsAdd-onBuilt for your companyPart of We connect ReplyBox to your own systemsAdd-on
Pricing questions
A line is one WhatsApp number connected to ReplyBox. Both plans include 3 lines. Each extra line is RM150 a month on the 6-month plan, or RM200 a month on the Monthly plan.
Yes. Tell us on WhatsApp when you need another number. You scan a QR code to connect it, like WhatsApp Web. Each extra line is RM150 a month on the 6-month plan, or RM200 a month on the Monthly plan.
Suggested replies, AI voice typing and transcripts use AI credits every time they run, so they are not in the basic price. We quote them after a short WhatsApp chat and set them up with you.
The leaderboard ranks your staff by your own sales, so we connect it to your sales data. That is a custom build for your company.
Yes. Each staff member signs in with their own email and password, and you choose which numbers each person can see. Tell us your team size when you WhatsApp us.
WhatsApp us. We set it up with you: you scan a QR code for each number, invite your team, and start replying.
Try ReplyBox free. Just WhatsApp us.
Tell us how many lines you need and which add-ons you want. We set it up with you.
Our WhatsApp number +60 10-249 9338